Legal
This policy explains how Elite Fixtures handles the contact details and project information submitted through the website.
When you submit an inquiry, request a quotation, or contact Elite Fixtures, we may collect your name, email address, phone number, company, country, project details, and any files or descriptions you provide.
Submitted information is used to respond to inquiries, prepare quotations, review fixture requirements, communicate about design and production, and improve the quality of our commercial responses.
Floor plans, photos, renderings, fixture references, and other project materials are used only for project evaluation, quotation support, or design communication related to your request.
By contacting Elite Fixtures, you agree that our sales or project team may reply by email or telephone to discuss your inquiry, quotation, timeline, or technical requirements.
Elite Fixtures does not sell personal data. Information may be shared internally with staff, production teams, logistics partners, or service providers only when necessary to support your requested project or communication.
Inquiry records and project information may be retained for commercial follow-up, customer service, design reference, and order history purposes unless deletion is requested and retention is no longer necessary.
We take reasonable steps to protect submitted information, but website transmission and third-party email systems cannot be guaranteed to be completely secure in every circumstance.
If you would like to update, correct, or request deletion of your contact information submitted through this website, please contact us at info@elitecustomfixtures.com.